Automation & Integrations
Webhook & API
Learn how to use webhooks and the REST API for custom integrations and automation
If you want deeper customization beyond no-code blocks, OtoniStark supports webhooks and a REST API.
1. Webhooks
- When to Use: Trigger events in external systems the moment something happens in OtoniStark (e.g., “Call Ended”).
- Configuration: Set a webhook URL in your assistant/campaign settings or the automation platform.
- Payload: Typically includes call ID, transcript, call outcome, or any user data collected.
2. REST API
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Key Functions:
- Create/Update Leads
- Manage Campaigns
- Auth & Rate Limits: Usually uses API tokens. Check API docs for details on endpoints and usage quotas.
3. Example Use Cases
- Real-Time CRM Sync: For each new call, post data to your CRM’s endpoint.
- Custom Dashboards: Pull call data into your own analytics dashboard.
Note: You’ll find the official API reference in a dedicated docs section or via your OtoniStark dashboard. Always secure your tokens and test endpoints in a dev environment.