Assistants
Create assistant
Create a new AI assistant with specified configuration
POST
/ user / assistant
This endpoint allows you to create a new AI assistant with comprehensive configuration options.
Request Body
Core Required Fields
assistant_name string required
The name of the assistant (max 255 characters)
voice_id integer required
The voice ID to use for the assistant (must exist in available voices)
language string required
The language name for the assistant (max 100 characters)
llm_model string required
The LLM model name to use (max 100 characters)
calls_direction string required
The call direction type. Options: receive, make
engine_type string required
The engine type to use. Options: pipeline, multimodal
timezone string required
The timezone for the assistant (e.g., “America/New_York”)
initial_message string required
The initial message the assistant will speak when the call starts
system_prompt string required
The system prompt that defines the assistant’s behavior and personality
Optional Configuration
phone_number_id integer
The ID of a phone number to assign to the assistant (must exist in user’s phone numbers)
endpoint_type string
Voice activity detection type. Options:
vad,
ai
endpoint_sensitivity number
Endpoint sensitivity level (0-5)
interrupt_sensitivity number
Interrupt sensitivity level (0-5)
ambient_sound_volume number
Ambient sound volume level (0-1)
post_call_evaluation boolean
Whether to enable post-call evaluation
send_webhook_only_on_completed boolean
Whether to send webhooks only on completed calls
include_recording_in_webhook boolean
Whether to include recording URL in webhook payload
Webhook Configuration
is_webhook_active boolean
Whether webhook notifications are enabled
webhook_url string
The webhook URL for post-call notifications (required if is_webhook_active is true)
Interruption Settings
use_min_interrupt_words boolean
Whether to use minimum interrupt words setting
min_interrupt_words integer
Minimum number of words before interruption is allowed (0-10)
Variables and Schema
variables object
Key-value pairs of custom variables for the assistant
post_call_schema array
Schema definition for post-call data extraction
post_call_schema[].name string required
The name of the schema field (alphanumeric and underscores only)
post_call_schema[].type string required
The data type. Options:
string,
number,
bool
post_call_schema[].description string required
Description of what this field represents
End Call Tool
end_call_tool.description string
Description for the end call tool functionality (max 500 characters)
Voice and Speech Settings
llm_temperature number
LLM temperature setting (0-1)
voice_stability number
Voice stability setting (0-1)
voice_similarity number
Voice similarity setting (0-1)
speech_speed number
Speech speed multiplier (0.7-1.2)
Call Behavior Settings
allow_interruptions boolean
Whether to allow caller interruptions
filler_audios boolean
Whether to use filler audio during processing
re_engagement_interval integer
Re-engagement interval in seconds (7-600)
max_call_duration integer
Maximum call duration in seconds (20-1200)
max_silence_duration integer
Maximum silence duration in seconds (1-120)
end_call_on_voicemail boolean
Whether to end call when voicemail is detected
noise_cancellation boolean
Whether to enable noise cancellation
record_call boolean
Whether to record the call
who_speaks_first string
Who speaks first in the call. Options: AI assistant, Customer
Response
message string
Success message confirming assistant creation
data object
id integer
The unique identifier of the created assistant
name string
The name of the assistant
status string
The current status of the assistant
type string
The type of assistant (inbound
or
outbound)
mode string
The engine mode (pipeline
or
multimodal)
Error Responses
422 Validation Error
message string
Error message indicating validation failure
errors object
Detailed validation errors for each field
500 Internal Server Error
message string
Error message indicating assistant creation failure
Notes
- All required fields must be provided for successful assistant creation
- The assistant will be created with default settings for any optional fields not specified
- Phone number assignment is optional but the phone number must belong to the authenticated user
- Webhook URL is required only when
is_webhook_activeis set to true - Voice and language identifiers must correspond to available options in the system